Digital Workspace
December 23, 2020

3 Key Takeaways from Helping Ping Identity Connect their Global Workforce in a Remote World


We recently released a case study, Helping Ping Identity Connect their Global Workforce in a Remote World, in which we feature Ping Identity, a leading customer identity and access management organization. We cover how we’ve helped their employees, or who they call Identians, with the following challenges:

  • Managing rapid growth
  • Connecting their workforce and
  • Transitioning to remote work

We do a deep dive in the case study, but if you’re looking for a short and sweet version, here are a few of our key takeaways.

Takeaway #1: Equipping your people with the ability to find and connect to one another is key to managing rapid growth



Before Sift, Ping Identity had no easy way for their people to find, discover, and connect to one another in a modern, fast, and simple way. Erin Farrell, an HR business partner at Ping, explains:


In the last three years, Ping Identity has more than doubled in size and has expanded their offices across the U.S., Canada, EMEA, and APAC. They were experiencing challenges keeping their employees connected across several time zones and keeping decision-making efficient, however, like Erin described, they had a clunky tool.

Sift helped Ping with the above challenge by being a one stop shop for all Identians to know more about each other and to use that information to work better, together. According to Erin, “finding the right people to work with and connecting with them is the basis to getting work done efficiently.”

Takeaway #2: A dynamic org chart enables your people to understand each other beyond their job titles



As a high-growth company, it became even harder to know people beyond their job titles. To understand their skills, interests, experience, etc. the information people need to work better, together. Sift’s org chart enables Identians to connect beyond job title. According to Jake Pappas, a Senior HR Specialist at Ping, “Being able to pull up anyone in your company and see their skills, understand their experience, and go beyond their job title is a valuable tool to help new hires and tenured employees alike in their journey to feel more connected with their teams.”

Takeaway #3: Keeping your people connected and collaborative is critical to supporting a sustainable remote workforce



Not only that, the sudden shift to remote work in the past year has exacerbated existing challenges. Sift has been keeping Ping connected and collaborative throughout their transition to remote work. John Cannava, VP of Technology and Strategic Programs at Ping, explains that, “the rapid migration to distributed work has created an engagement gap between employees and their companies...We implemented Sift shortly before the COVID-19 shutdown, and the platform allowed us to maintain, and in some cases improve, our productivity.”

See what learnings you find in the case study

I highly recommend taking a look at the case study if you haven’t yet! I highlighted some key takeaways here, but we take an even deeper dive in the case study. Access it below.

Helping Ping Identity Connect their Global Workforce in a Remote World

As a global company, Ping Identity faces three main challenges: managing rapid growth, connecting their growing workforce, and transitioning to remote work. Learn how Sift has helped them with these challenges and supercharged a key element of their success - the ability to find and connect with the right people to work better, together.
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