Digital Workspace
April 1, 2021

4 Key Takeaways from IT’s Role Building a Connected Digital Workplace in a Remote World

We recently released a report, IT’s Role Building a Connected Digital Workplace in a Remote World, in which we cover survey findings from 1,000 Technology leaders. The report covers everything from what leaders are doing to support sustainable, remote workforces to what role IT should be playing in building a connected digital workplace.  

You’ll get some great findings from the report, but if you’re looking for a short and sweet version, here are a few of our key takeaways.

Takeaway #1: Remote work is here to stay

2020 has radically changed what the workforce of today looks like, however, a lot of the changes organizations have made functioned on the assumption that we’d be back in offices in a few months. However, remote work is here to stay. In fact, going forward, 83% of office workers want to work from home at least one day a week, and 55% of employers anticipate that most of their workers will do so long after COVID-19 is no longer a concern. 

So, this leads to three important questions organizations should be asking themselves: 

Takeaway #2: IT is leading remote work task forces

A top initiative for IT is supporting remote work, improving collaboration, and improving IT support. In fact, 92% of leaders who responded to our survey state that they have a dedicated team that is currently handling remote work. Of those who have dedicated teams, 61% are led by IT and 28% are led jointly by IT and HR. 


Takeaway #3: Leaders are investing in tools that support communication, collaboration, and connection in their workforce

The key to effective communication is much more than having channels through which you can contact your coworkers. It’s understanding who you need to talk to, to get the information you need to get your job done. In a pre-COVID world, this was much easier. Now, orgs need to leverage technology that allows employees to explore the knowledge, skills, and experience available in their organizations. 

If you don’t currently have this capability in your organization, IT has the power to equip your org with this capability. Approximately half of our survey respondents identified IT as the evaluator, purchaser, and manager of enterprise employee collaboration tools. 

Takeaway #4: Evaluating the state of your current collaboration tools

Before you invest, it’s vital that you consider the state of your current collaboration tools. Because, you might already have a plethora of tools. 

So, when considering a tool, rather than asking, will this tool help my remote employees connect? Take it one step further and ask, will this tool help my remote employees find the information they need to connect and collaborate more effectively? Does your current tooling provide a centralized place to understand the skills, experience, contact information, organizational structure, etc. of your people that is essential for your employees to know about one another and collaborate effectively? 

When evaluating your current collaboration technologies, and when searching for new tools, an essential consideration is how effective they are at equipping your people with the information they need to connect, communicate, and collaborate more effectively. 

Get started by seeing what Sift can provide to help your organization connect and collaborate.

See what learnings you find in the report

I highly recommend taking a look at the report if you haven’t yet! I highlighted some key takeaways here, but we take an even deeper dive in the report. Download it below.

IT's Role Building a Connected Digital Workplace in a Remote World

2020 has radically changed what the workforce of today looks like. How is your organization managing remote work for the long-term, and who in your organization is taking the lead of this effort? This report covers what we've learned from surveying 1,000 Technology leaders on what they're doing to support sustainable, remote workforces.
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